About Braive

Braive is a fast-growing digital mental-health platform built to make high-quality treatment more accessible. Rooted in strong clinical expertise and validated through real-world use, we deliver evidence-based treatment programs and clinician support tools used by insurers, healthcare providers, employers, and thousands of people each month. Based in the Nordics and expanding into new markets, Braive is entering an exciting phase of growth as digital mental-health solutions become essential across Europe.

As more organisations choose Braive to support mental-health care, we’re strengthening our internal team, which is why we’re now looking for someone who wants to play a key role in the everyday operations that make our work possible.

About the role

We’re looking for someone who enjoys being the steady, reliable force that keeps things running smoothly, for our customers, our office, and our team. In this role, you’ll combine customer support, practical office management, and everyday administrative coordination. It’s a varied, hands-on job where you’ll be involved in important things that make the whole organisation function well.

What you’ll do

Supporting our customers

A key part of this role is supporting our customers and helping them have a great experience with Braive. You’ll handle incoming questions, provide effective solutions, and collect insights that can improve the customer experience, all with empathy and friendliness.

Creating a great workplace experience

You’ll help make Braive a place where people feel welcomed and supported. That means keeping the office organised and inviting, planning small team moments like AWs, and coordinating practical things like supplies and landlord communication. You’ll also make onboarding smooth by preparing equipment and access, setting up workspaces, and making sure new colleagues feel taken care of from day one.

Helping the team run smoothly

You’ll support the organisation with light administrative tasks, such as preparing agreements for signing, managing the shared inbox, keeping templates and materials organised, and helping polish presentations or internal documents.

Who you are

You’re the kind of person who brings positive energy into a room. Service-minded, organised, and genuinely helpful, you enjoy making things smoother for others and finding good solutions when something needs to get done.

• Comfortable juggling different types of tasks

• Enjoy solving practical problems and helping others

• A clear communicator in Swedish and English

• Tech-comfortable and quick to learn new systems

Experience from customer support, coordination, office management, or admin roles is a plus, but your positive mindset and ability to stay organised matter most.

Why join Braive

You’ll join a mission-driven company improving access to mental-health care as we grow and expand our reach. In this role, you’ll have a direct impact on both the customer experience and everyday life at the office, becoming the steady presence that helps everything (and everyone) run a little smoother.

This recruitment is managed by Helena Ambrén. If you have any questions about the role or the process, you’re very welcome to reach out directly.